1. Information We Collect
We collect information you provide directly to us when you submit an inquiry form on our website or contact us via WhatsApp or phone. This may include:
- Personal details: Name, email address, phone number, and WhatsApp contact details.
- Travel plans: Travel dates, destination choices, vehicle preferences, and pick-up details.
- Communication data: Records of your WhatsApp chat logs or emails for booking facilitation.
2. How We Use Your Information
We use the information we collect to provide and maintain our tourist transport and tour operating services, including to:
- Generate customized pricing quotes for car rentals and tour packages.
- Coordinate transport pickups and dispatch certified local driver guides.
- Communicate with you regarding changes to itinerary or flight updates.
- Address client service requests, troubleshooting, or general inquiries.
3. Direct Booking via WhatsApp
Our inquiry forms redirect details to WhatsApp via an external link. Please note that when using WhatsApp, your communication is subject to WhatsApp's own privacy policy. We do not store your personal messages on our website servers; records are stored locally for reservation purposes only.
4. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Only authorized staff managing logistics have access to client contact details.
5. Updates to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the date at the top of the policy page. We recommend reading this page periodically to stay informed about our information practices.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
Explore Kashmir Comfortably
Syedpora Hazratbal Srinagar, 190006
Email: explorekashmircomfortably@gmail.com
WhatsApp: +91 91499 15154